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Act On It

  • Category IconIntroducing Act On It
  • Category IconLet's Get Started: Installation and Setup
  • Category IconExplore Act On It!
  • Category IconYour All-in-One Notification Center in Salesforce
  • Category IconDesign and Create Your Messages
    • Message Details
    • Message Design
    • Message Settings
    • Message Actions
    • Message Delivery
    • Message Callouts
    • Additional Settings
    • Fire Test Message
  • Category IconDelegate and Deliver Your Messages
  • Category IconPlug In Custom Quick Actions
  • Category IconUnlock Endless Possibilities
  • Category IconTracking & Reporting
  • Category IconPricing & Upgrading Your Act On It Plan
  • Category IconRelease Updates

Design and Create Your Messages

Act On It reimagines Salesforce alerting. Empowering managers to build, end users to personalize and admins to plug-in single click actions for streamlining next steps.


The key to every Act On It message is the "Message Type". Message Types control the content, design, delivery, and available actions. 



Creating a Message Type is quick, easy, and fun!


  • Open the Act On It Lightning app and go to the "Message Types" tab.
  • Click "New" to begin building an alert.
  • Customize the content, design, delivery, and actions by toggling through the tabs.
  • Send a test alert to see your new Message Type in action!


You can then automate the delivery of your message using flow or Act On It's very own automation builder.



  1. Page IconMessage Details
  2. Page IconMessage Design
  3. Page IconMessage Settings
  4. Page IconMessage Actions
  5. Page IconMessage Delivery
  6. Page IconMessage Callouts
  7. Page IconAdditional Settings
  8. Page IconFire Test Message
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