Act on Messages with Custom Actions
Each notification can be paired with custom actions, tailored to your specific needs. These actions, set up by your admin, might include sending pre-formatted emails, updating related records, or initiating approval processes. For example, a sales notification might have a "Schedule Follow-up Call" action, allowing you to set up a meeting directly from the inbox. Or a task notification might have actions to reschedule, edit or mark as complete.
