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Act On It

  • Category IconIntroducing Act On It
  • Category IconLet's Get Started: Installation and Setup
  • Category IconExplore Act On It!
  • Category IconThe Inbox Salesforce Forgot to Build
    • How Act On It Alerts You to New Messages
    • Filter by Category, Delivery, and Type
    • Search Messages by Content
    • Flip Notification Sort Order
    • Act on Messages with Custom Actions
    • Preview Record Details
    • Core Message and Additional Details
    • Snooze Messages for Later
    • Save Important Messages
    • Close and Recover Messages
    • Opt Out of Unwanted Notifications
    • View Group Notification Recipients
    • Tailor Your Notification Experience
    • Manage Message Status
    • Quiet Mode for Your Inbox
    • Self-Managing Inbox with Expiry Controls
    • Helptext for Additional Context
    • Provide Feedback to Improve Notifications
    • Preview Other Users’ Inboxes
  • Category IconDesign Your Messages
  • Category IconAutomate Message Delivery
  • Category IconPlug In Custom Quick Actions
  • Category IconUnlock Endless Possibilities
  • Category IconTracking & Reporting
  • Category IconPricing & Upgrading Your Act On It Plan
  • Category IconRelease Updates

Quiet Mode for Your Inbox

If enabled by your admin, the mute feature allows you to temporarily turn off pop-ups, emails, and mobile notifications, so you can focus without interruptions. While notifications are muted, notifications will be delivered silently, as indicated by the message count in the footer.


To enable, simply toggle the mute option in your inbox (see screenshot below). Enjoy a quieter, more focused workspace until you're ready to turn notifications back on!

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Untick the toggle to reactivate the inbox:

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Manage Message Status
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Self-Managing Inbox with Expiry Controls
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