Act On It keeps a record of every alert and prompt sent to users, so you can see what was delivered, who received it, and how people responded.
From the Sent Messages tab, you can review each message sent through Act On It’s messaging channels, including details such as:
This gives you clear visibility into how alerts are being used day to day.
By reviewing sent messages, teams can:
Instead of guessing what’s working, you can see it directly.
Message analytics help you understand how workflows actually play out in practice. That insight makes it easier to adjust rules, timing, or actions so alerts stay relevant and useful as processes evolve.
The result is fewer ignored notifications and clearer signals where attention is genuinely needed.
